Terms & Conditions

These General Terms and Conditions (“Terms and Conditions”) apply to any use of the website thehighcloud.eu (“Website”), any services available on the Website, and all offers, orders, and agreements connected therewith (“Services”).

The Terms and Conditions are in addition to the Terms of Use available on the Website. In case of any inconsistency between the Terms and Conditions and the Terms of Use, the Terms and Conditions shall prevail.


ARTICLE 1 – GENERAL

By using the Services, you confirm that you are at least 18 years old. You agree to provide accurate, current, and complete information about yourself and to update this information within ten (10) days of any changes.

ARTICLE 2 – NO UNLAWFUL OR PROHIBITED USE

You agree not to use the Services for illegal purposes or in violation of these Terms and Conditions or the Terms of Use.

ARTICLE 3 – RESTRICTION/TERMINATION

thehighcloud.eu reserves the right to terminate your access to the Services at any time for any reason without prior notice or liability. Reasons for termination include, but are not limited to, (a) breaches of the Terms and Conditions, (b) requests by law enforcement, (c) technical issues, and (d) extended inactivity.

ARTICLE 4 – ACCOUNT

Upon registration, you will receive a password and account designation. You are responsible for maintaining the confidentiality of your password and account and for all activities that occur under your account. You agree to notify thehighcloud.eu immediately of any unauthorized use of your account.

ARTICLE 5 – OFFERS/AGREEMENT

All offers made by thehighcloud.eu are non-binding until you receive an acknowledgment of acceptance, at which point the agreement is concluded.

ARTICLE 6 – DELIVERY AND SHIPPING INFO

For shipping costs and delivery times, please visit our Shipping Info page. The maximum delivery time is thirty days. If thehighcloud.eu cannot deliver within this time, you will be informed immediately, and you may terminate the agreement.

ARTICLE 7 – RISK DURING TRANSPORTATION

thehighcloud.eu carries the risk of damage, theft, or loss during transportation. The risk passes to you upon delivery.

ARTICLE 8 – COOLING-OFF PERIOD

You may terminate the agreement within seven days of receiving the products, provided they are still factory sealed. You must inform thehighcloud.eu via email and return the products immediately.

ARTICLE 9 – WARRANTY

Complaints regarding delivered products must be returned within 30 days of delivery, along with a description of the defect. After this period, products are deemed satisfactory.

ARTICLE 10 – LIABILITY

thehighcloud.eu’s liability is limited to the warranty stated in Article 9. Liability for indirect damages is excluded unless due to willful intent or gross negligence.

ARTICLE 11 – EVIDENCE

thehighcloud.eu’s records are conclusive evidence of orders and payments unless proven otherwise.

ARTICLE 12 – CUSTOMS

thehighcloud.eu does not guarantee that customs will not confiscate your ordered products.

ARTICLE 13 – PAYMENT

For information about payment methods, please visit our Payment Methods page. In the event of non-payment, you will automatically be in default.

ARTICLE 14 – MISCELLANEOUS

thehighcloud.eu reserves the right to modify these Terms and Conditions at any time. These Terms constitute the entire agreement and are governed by the laws of the Netherlands.

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